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On this page we share the latest news from the Fidentia Insurance Team and also give guidance on new developments in the insurance industry. If you would like to get more information about a specific news item, or would like us to cover a particular topic in future, please get in touch with:
You can also catch our updates on our LinkedIn Company Page. |
Redcare AlarmYou may have heard in recent news that BT will be withdrawing their Redcare services from the market, effective from 1st August 2025. We also understand that if a contract with BT expires prior to the 2025 deadline, then it may not be renewed – We advise you to contact BT directly for full details. The potential impact to private individuals and businesses insurance cover is significant as their insurance policy cover could be subject to a Redcare system being operational. These changes apply to both burglar and fire alarms. It is important that the specification & signalling metho... |
Christmas Message 2023Please note the following dates/times over the festive season: Friday 22.12.23 (closed as from 1pm) Saturday 23.12.22 (closed) Sunday 24.12.22 (closed) Monday 25.12.22 closed Tuesday 26.12.23 (closed) Wednesday 27.12.23 Open (limited staff) Thursday 28.12.23 Open (limited staff) Friday 29.12.22 (closed as from 1pm) Monday 01.01.24 (closed) Tuesday 02.01.2024 resume normal office hours ... |
Protecting your home this winter…Winter has arrived! There are some small steps you may wish to take to help protect your home from the risks of damage during winter. Burst pipes inside your home can be disastrous, the following may help prevent pipes from freezing and subsequently bursting………. If you intend to leave your home unattended overnight, take steps to help prevent your pipes from freezing and the risk of bursting. That could be maintaining the heating at 15c or draining down water systems. But it is also important that you check your Policy for any terms and conditions applicable. Ensure water pip... |
Fidentia's 10th AnniversaryThis year we are celebrating our 10th Anniversary! Such a milestone, which was duly celebrated. We could not have achieved this without the support of our clients and the insurers we trade with. Thank you all. Since establishing the Company in 2013 we have been working together to build a strong, successful company that provides a first-class service for our customers. ‘Cover with Confidence’ is still our ongoing moto. Starting with a team of just 6 in 2013, we have now grown to a team of 20 who are dedicated to the client delivery service and thus have helped us grow to be the bus... |
Our Customer Survey charity of the year 2023 is Dementiauk.org... |
